Investigative Services

The investigative unit is the department that investigates Major Unusual Incidents (MUIs). MUIs are incidents that did or could affect the health and safety of the individuals served. Some types of MUIs are: alleged physical abuse, alleged neglect, unscheduled hospitalizations, etc.To learn more we encourage you to visit the state website info at:

To report any MUI please reach out to our Investigative Agent, Darlene Pido, at 330.465.1073.

Provider Relations & Training

The county board looks to build provider relations as well as offer trainings for workers and families.  Please check back as we will update our website when these opportunities become available.

What is Medicaid?

Many services are funded through Medicaid Waivers. A waiver helps pay for services to keep you in your home, or a home in the community, so you do not have to move to a long-term care facility or nursing home. When Medicaid Waiver funding is available, WCBDD pays for approximately 40% of the cost of service and the other 60% is paid for by federal Medicaid funds. Some of the services paid for by a waiver include: personal care, respite, transportation, social work, nutrition, adult day services, accessibility adaptations, supported employment and medical equipment.

Because eligibility for WCBDD services and/or Medicaid are determined differently, you will not necessarily receive a waiver. Waivers are provided based on priorities set by the State of Ohio, the availability of funds and a formal assessment of needs. DODD has an extensive breakdown of waiver services found at the link below:

Waivers can be confusing and we want to help in any way that we can.  Should you have questions or want more information please call our SSA department at 330-264-4086 or email